12 Top Tips to Shake and Make Your Serial Late-Rent Offenders Pay!

12 Top Tips to Shake and Make Your Serial Late-Rent Offenders Pay!

Regular late rent payers need to be dealt with differently from the average tenant who may get behind every now and again. This is simply because the serial late rent offender has a priority issue, and they don’t consider paying their rent on time a priority.

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Five Critical Fraud Weak Points in Property Management (Part One)

Five Critical Fraud Weak Points in Property Management (Part One)

Most leaders don't know they are vulnerable!

Employee fraud does regularly occur in property management across the country, however a lot of principals and leaders are simply not aware that they are vulnerable.

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Eight Effective Keys to Win Business at Full Fees

Eight Effective Keys to Win Business at Full Fees

Do clients really all want cheap fees?

A lot of property managers will say 'yes', but when they’re asked how many owners they’ve signed up new in the last 6 months that only came on board because of 'cheap fees', they soon realise owners really sign up for other reasons like trust, relationship, connection and confidence.

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Seven Ways to Create a ‘Worst-First’ Property Hit List!

Seven Ways to Create a ‘Worst-First’ Property Hit List!

As a consultant when I come across a property management team that is obviously stressed, and just can’t seem to get on top of issues and crisis, what you will read below usually uncovers what I call the ‘ball and chain’ effect in the rent roll.

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Eight Easy Tips to Create a Great Bonus Structure for Property Managers

Eight Easy Tips to Create a Great Bonus Structure for Property Managers

I am regularly asked, “What's a good bonus system for our property managers?”

I have outlined one that is the easiest to understand, has the best approach and reward, motivating property managers to performance over the whole position description.

But first … here’s what I’ve found that doesn’t work!

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Seven Wrong Mindset Reasons that Stop You Getting Better Fees!

Seven Wrong Mindset Reasons that Stop You Getting Better Fees!

In my experience, most agencies have the ability to achieve higher fees if they offer a reasonable service (or better) to their owners.

As long as this factor is in place, we know they’re able to earn more from the same rent roll with the same number of properties.

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