Eight Effective Keys to Win Business at Full Fees

Eight Effective Keys to Win Business at Full Fees

Do clients really all want cheap fees?

A lot of property managers will say 'yes', but when they’re asked how many owners they’ve signed up new in the last 6 months that only came on board because of 'cheap fees', they soon realise owners really sign up for other reasons like trust, relationship, connection and confidence.

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Seven Ways to Create a ‘Worst-First’ Property Hit List!

Seven Ways to Create a ‘Worst-First’ Property Hit List!

As a consultant when I come across a property management team that is obviously stressed, and just can’t seem to get on top of issues and crisis, what you will read below usually uncovers what I call the ‘ball and chain’ effect in the rent roll.

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Eight Easy Tips to Create a Great Bonus Structure for Property Managers

Eight Easy Tips to Create a Great Bonus Structure for Property Managers

I am regularly asked, “What's a good bonus system for our property managers?”

I have outlined one that is the easiest to understand, has the best approach and reward, motivating property managers to performance over the whole position description.

But first … here’s what I’ve found that doesn’t work!

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Seven Wrong Mindset Reasons that Stop You Getting Better Fees!

Seven Wrong Mindset Reasons that Stop You Getting Better Fees!

In my experience, most agencies have the ability to achieve higher fees if they offer a reasonable service (or better) to their owners.

As long as this factor is in place, we know they’re able to earn more from the same rent roll with the same number of properties.

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Eleven Effective Keys to Dealing with Fee Increase Objections

Eleven Effective Keys to Dealing with Fee Increase Objections

When it comes to increasing property management fees, most companies resist because they believe that they will lose an unsustainable level of business and also have to deal with too many angry calls.

When it comes to assisting real estate businesses to add and improve their fees, the most commonly asked question we get is; 'How do we deal with owner objections?'

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Eight Keys to Writing an Effective Client Fee Increase Letter

Eight Keys to Writing an Effective Client Fee Increase Letter

Fees need to be reviewed and revised for a number of reasons and once you decide it’s time, a letter will be the bearer of the news to your clients.

An effective letter will bring you success but a poorly thought out letter can cause issues and complications.

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